We've made it easier for you
With our new BusinessConnect programme, your company’s employees no longer need to create an Etihad Guest account when travelling for business on Etihad Airways in order to earn miles in the BusinessConnect account.
This means you no longer have to link your employees’ Etihad Guest accounts to the company’s BusinessConnect account in order to earn miles.
From now on, all you need to do in order to earn Miles is to include your unique BusinessConnect account number into every booking you or your company’s employees make.
What should you do next?
Account number update
Your BusinessConnect account number has changed and the new account number was sent to your registered email address.
If you haven't received it, please contact our BusinessConnect sales team nearest to your location here for support.
For your company to earn miles, it's important to share the new BusinessConnect account number with your employees and travel agent, so that they quote it whenever they make a booking.
Existing booking update
You will need to enter your BusinessConnect account number in any existing bookings, as your employees’ Etihad Guest accounts have now been de-linked from your company’s BusinessConnect account.
If you have an existing booking without the updated BusinessConnect account number in it, then please contact your travel agent or our contact centre with your booking reference and the new BusinessConnect account number and ask them to update it for you.
Please remember to include the BusinessConnect account number in all your existing and future bookings, as miles cannot be credited to your company’s account after the flight is completed.
Improved end-to-end experience
You can now manage your BusinessConnect account seamlessly with access to a wider range of functions:
- View all details of your account on this site and manage the account end to end, whether viewing transactions or future bookings, creating new bookings or checking the balance of miles earned and redeemed.
- View and register for BusinessConnect promotions to earn bonus miles for your company.
- Redeem miles for flights or rewards.
- Update your company details and profile.
- Contact us whenever you need to. We will send you reminders on your mileage expiry, redemptions, and any changes to your account.
Visit the FAQ's section for further information